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  • What is business intelligence (BI)?
    Business intelligence (BI) is a broad term that refers to how organizations analyze and present data using analytical software services and tools such as Microsoft's PowerBI. BI solutions can integrate multiple sources of information, allowing businesses to gain deeper insights and actionable information in order to reach strategic and informed decisions. In other words, business intelligence systems turn the vast amounts of raw data accumulated in an organization into valuable information that helps organizations make calculated and informed choices and organize their priorities. Through the use of tools for business analysis, data mining, data visualization and other sophisticated technologies, the BI system is able to identify market trends, provide market indicators, optimization options and growth opportunities.
  • What are the benefits of using BI software for data analysis?
    Data analytics and BI services help businesses leverage their data to maximize operational efficiency, contribute to informed decision-making, improve customer satisfaction, increase productivity, create competitive advantage, discover new revenue streams, identify business opportunities and plan intelligently for future growth.
  • What is the difference between business intelligence (BI) and business analytics?
    Business intelligence focuses on descriptive analysis meaning it provides historical and current information and actually answers questions such as "what" and "how". Business analysis focuses on the future and through data analysis tries to predict the future results. Today, business intelligence integrates with artificial intelligence tools and can generate predictions. The business intelligence tool today is the main work tool of the business analyst.
  • Who is business intelligence suitable for?
    Business intelligence is used by organizations of all sizes and sectors, from small and medium-sized organizations to large corporations. Business intelligence provides CEOs, directors and managers with the most up-to-date information they need to monitor the organization's operations and key performance indicators (KPIs).
  • Which KPI (key performance indicators) can be analyzed using BI systems?
    BI systems can be used to calculate a wide variety of indicators based on data obtained from the systems in departments related to finance, marketing, customer service, human resources, operations and more. When all this data is synchronized in one report, business managers and, if necessary, also the employees, can view the data and analyze the connections and effects between the different departments.
  • What information sources can the BI system connect to?
    Business intelligence systems such as Microsoft's PowerBI can connect to a wide variety of data sources, including Excel files, databases such as CRM and ERP, as well as web or cloud-based applications and services. A complete list of data sources can be found on the company's website.
  • How long does it take to implement a business intelligence (BI) system?
    Depends on the size of the project. Implementing a BI system can last from several weeks to several months. In my experience, many companies realize the enormous value of BI only after implementation and therefore will be interested in expanding the activity by performing reports, analyzes and additional functions.
  • Why is there a need for business intelligence experts if the company already employs its own technological personnel (for example, an information systems department)?
    Designing and implementing BI systems is a very complex process. It requires a large amount of experience and knowledge in the field of information systems engineering and analytical tools. Since external BI experts have a lot of experience in implementing the system in different companies, they can implement BI tools successfully. At the same time, cooperation with the information systems department in the organization is very important, and they will be significantly involved in implementing the application.
  • Is it possible to import data directly from Excel into a business intelligence system?
    All business intelligence systems allow importing and exporting data from Excel.
  • How quickly can business intelligence systems produce reports and analyses?
    The answer depends on the amount of data. Generating reports can take from a fraction of a second to several minutes. BI tools are based on the fact that the data downloaded from the source system is specially prepared for the reports. The preparation of the information for the reports minimizes the time of creating the report itself. On the other hand, if these methods cannot be used (which happens extremely rarely), it is possible to schedule the production of a report in advance using the system tools, and thus the end user can receive the most updated report when needed.
  • Is it possible to analyze trends using business intelligence systems?
    Reports created using business intelligence systems create an opportunity to analyze trends. Beyond presenting historical trends, advanced BI tools can also provide predictions based on mathematical models.
  • Which business area should you start with when performing an analysis using the business intelligence system?
    The answer depends on the order of priority of the customer and the systems that exist in the organization. The most popular areas are sales, marketing and the financial modules.
  • How can a business intelligence tool help the business activity in the company?
    Analysis and business imaging: by analyzing the business information, you can understand the current state of the business, identify trends and challenges, and make decisions based on useful information. Managing the customer set: Analyzing customer information helps to manage customers more effectively, identify important areas and improve customer services. Financial management: with the help of BI tools, you can manage and analyze the financial information of the business, including expenses, income, profitability and budget needs. Market and competition analysis: Business intelligence tools enable in-depth analysis of market and competitive information. This analysis can help the company identify market trends, determine its position in relation to the competition and make strategic business decisions such as developing new products, effective marketing and solving competitive challenges. Inventory and needs management: Business intelligence tools make it possible to manage the inventory and needs more efficiently. Through the analysis of the inventory information, it is possible to identify the inventory parameters that affect the business activity, plan the appropriate levels of availability, identify deficiencies and make decisions based on accurate information about the inventory. In a general way, business intelligence tools help in collecting, analyzing and understanding the business information, which makes it possible to make smart and data-based decisions.
  • What is Power BI?
    The Power BI system is a business intelligence tool developed by Microsoft for collecting, analyzing and presenting business information from multiple sources. It offers a modern work environment for creating interactive reports and sharing information in a convenient way. With Power BI you can create connections to diverse data sources such as databases, Excel files, CRM systems and more. The information can be processed using queries, advanced processing operations and adding various visualization techniques in order to create customized reports.
  • What is the implementation process of the BI system in the organization?
    Extracting the raw data from the corporate database. The data may be available in different heterogeneous databases. Then, the data Cleaned to put them in the data warehouse (Data-warehouse) by linking the tables and creating the data structures. Finally, using BI systems, you can generate business insights, request ad hoc reports, analyze the clean data sets to predict future business processes and make the business decisions.
  • What are the main advantages of using BI systems?
    Increases productivity and allows you to create a business report with a single click. Improves the visibility of data analysis and helps identify areas that require attention. Business intelligence systems convert various manual operations into automation: analysis of future forecasts, comparisons (benchmarking), models for classification and analysis of information, and statistical calculations using various methodologies.
  • What data sources can a BI system connect to?
    Reports created using business intelligence systems create an opportunity to analyze trends. Beyond showing historical trends, advanced BI tools can also provide predictions based on mathematical models. Databases: BI tools can create a connection to databases such as MySQL, Oracle, SQL Server and more. They make it possible to work directly on the data in the database and present it in a graphical and interactive way. Excel and CSV files: There are BI tools that can read and work with Excel (XLSX, XLS) and CSV files. It allows you to import data from local files or from external systems and analyze it in the BI system. For API and web services: BI systems can create a connection to API and various web services. This allows you to access data and information from external sources such as CRM systems, financial systems, online metrics and more. ERP systems: BI tools can connect and integrate with ERP systems (Enterprise Resource Planning) such as SAP, Microsoft Dynamics, Oracle ERP and more. It allows you to analyze and display business information from an ERP system in a convenient and personalized way. Backup and recycling systems: BI systems can connect to backup and recycling systems that gather information from several sources and provide a comprehensive and centralized view of this information. Online information sources: There are BI tools that can connect and retrieve information from online information sources such as answer systems, public information tabs, information from new sources and more.
  • If the organization already has a Power BI solution, is it still possible to help the business activity?
    Advanced data analysis: Advanced data analysis provides deep insights from existing data. We can help build advanced queries, create data maintenance and analysis models, and automate processes that can increase your analytics capability. Creating reports and dashboards: We can help create customized reports and dashboards that will help you track multiple metrics and business results in a convenient and centralized way. Improving recruitment and sales processes: We can support the improvement of recruitment and sales processes by creating interactive reports and charts that present relevant information about customers, operations and sales, and analyzing the success of sales processes and strategies. Budget planning and management: Using Power BI, you can create reports and charts that present the organization's budget, analyze expenses and income, and manage budgets. Metrics and business metrics: It is possible to assist in the creation of customized business metrics, which provide concentrated and important metrics for business activity. It can help manage performance, identify trends and challenges, and determine success metrics.
  • What businesses is the BI system intended for?
    BI systems are intended for a wide variety of businesses of all sizes and fields. They can suit large and complex organizations such as banking companies, aviation, large industries and government organizations, as well as small and medium-sized businesses. Managers and businesses in all areas of industry can find benefits in using BI systems. Every business, in whatever industry it is, may flow a lot of information and face different challenges. BI systems can effectively help analyze information, create reports and business metrics, manage efficiency and make data-based decisions. Managers in a variety of fields such as finance, marketing, sales, supply, production, human resources and more can find wide applications in BI systems. In the process, they can utilize the business information to promote efficiency, process optimization and useful business lessons.
  • What key performance indicators (KPIs) can be measured with BI systems?
    There are a wide variety of key performance indicators (KPIs) that can be measured and monitored with the help of BI systems, and they can suit businesses in any field and industry. The main group of indicators depends on the goals of the business, the main business processes and the occupational field. Here are some examples of metrics that can be measured in BI systems: Revenues and profitability: indicators such as total revenue, gross profit, net profit, gatekeepers to sale, net profit and profit to sale. Marketing and sales metrics: such as customer relationships, new customer acquisition costs, repeat purchases, sales process effectiveness, and marketing campaign results. Quality and customer service: such as customer satisfaction measures, customer service response time, perception of product or service quality, and technical support. Internal processes and efficiency: such as sub-process time indicators, failure and error rate, project success rate, efficiency improvements and high results production. Needs and inventory management: such as inventory level indicators, delivery time, product improvements and needs management. Budget planning and management: such as cost-to-budget indicators, economic efficiency improvements, expense and income management, and adjustment to certain budgets. Each business can define the key performance indicators that suit its goals and unique business processes. BI systems enable the creation, adjustment and analysis of these key indicators in a convenient and computerized manner, to meet the business's metrical needs.
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